Privacy Policy

This policy explains how DMV Doors & Docks collects, uses and protects personal information submitted through this website, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Effective date: September 30, 2026 (previous version: August 11, 2026)

What we collect through our forms

If you contact us, request a quote or book a maintenance visit, we collect the information you submit, such as your name, phone number, email, company, city or postal code, service address, the service you need and your message.

Each submission also includes the website page it was sent from and, if you arrived through one of our links, QR codes or social media posts, the name of that campaign. This tells us which of our advertising is working. It does not identify you beyond what you entered.

How we use it

We use your information only to respond to your enquiry, prepare quotes, schedule and carry out service, and keep normal business records of the work. We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing without your consent.

Service providers

We use a small number of trusted service providers to run this website:

Netlify hosts this website, receives and stores form submissions, and emails them to us.
Google Analytics 4 measures website usage, only if you accept analytics cookies (see below).

These providers may store or process information outside Canada, including in the United States, where it may be accessible to authorities under the laws of that country.

Analytics and cookies

Analytics is off by default. Google Analytics 4 loads and sets cookies only after you select Accept cookies in the cookie banner.

Analytics may collect pages visited, approximate location, referral source, device or browser information and website interactions, such as clicking a phone number or submitting a form. It never receives your name, phone number, email address or message. Advertising features and Google Signals are disabled.

You may accept or decline analytics without affecting the website or its forms. Change your choice anytime through Cookie preferences in the footer. Declining stops analytics and removes Google Analytics cookies set by this site.

How long we keep it

We keep personal information only for as long as needed to respond to your request, complete any work and meet our business, tax and legal record-keeping obligations. After that, it is securely deleted.

How we protect it

This website uses an encrypted connection (HTTPS) for every page and form, and access to submitted information is limited to the people at DMV Doors & Docks who need it to serve you.

Your rights and privacy requests

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent and ask us to delete it, subject to any legal record-keeping requirements. Email info@DMVDoors.ca or call 519-806-2909. We will respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy as our website or services change. The effective date at the top shows when it was last updated.