Frequently Asked Questions
Straight answers about our free preventative maintenance, estimates, emergency response and everything else. Can't find yours? Call us — a real person picks up.
Your Questions, Answered
Yes — genuinely free. We provide scheduled preventative maintenance inspections and tune-ups to our customers at no charge. There's no fee, no subscription and no obligation. If we find something that needs repair, we quote it for free and you decide. It's the single biggest reason our customers stay with us.
Yes. Every estimate is free — whether it's a single residential garage door or a full distribution centre fit-out. We come to you, assess on site, explain your options in plain language and put the quote in writing. No cost, no pressure.
We're based in Orangeville and focus on Dufferin County — Orangeville, Shelburne, Grand Valley, Mono, Mulmur, Melancthon, Amaranth and East Garafraxa — and nearby communities including Caledon, Erin, Alliston/New Tecumseth, Brampton, Guelph and Collingwood. We also take on work across Toronto and the GTA and north as far as Huntsville. Not sure if we cover you? Call 519-806-2909 or see our service areas page.
Yes — our emergency line is answered 24/7. Call 519-806-2909 with the details and your location, and we'll give you safety steps right away and tell you honestly how quickly we can get a certified technician to you — for doors off track, snapped springs, stuck dock levelers, impact damage and anything else that can't wait. Details on our emergency service page.
We're certified and ready to supply, install and service all major door and dock equipment brands available in Ontario. Whatever is on your building today, we can maintain it, repair it or replace it — and when you're buying new, you choose the brand that fits your budget, not the one dealer we happen to carry.
Yes. Our specialty is commercial and industrial — warehouses, plants, distribution centres and property portfolios — and the same certified technicians handle residential garage doors and openers for homeowners across the region.
Please don't. Springs are under extreme tension and cause serious injuries every year when handled without the proper bars and training. Keep people and vehicles clear, don't force the door, and call 519-806-2909. Professional spring replacement is quick and far cheaper than an emergency room visit.
For emergencies, call any hour and we'll tell you right away how quickly we can reach you. Because we're based in Orangeville, travel times across Dufferin County and nearby communities are short. Scheduled repairs and installations are typically booked within days, and free preventative maintenance visits are planned around your operating hours.
We're a Canadian, family owned and operated company started by a father and son — both born and raised in Southern Ontario — with 18 years in the doors and docks industry. Read the full story on our about page.
Three ways: call 519-806-2909, email info@DMVDoors.ca, or use our contact form. Tell us what's happening and where you are — we'll book a free on-site assessment and give you a written, no-obligation estimate.
Still Have a Question?
Skip the search — ask the people who do the work.