24/7 Emergency Door & Dock Service
Door off its track at midnight. Spring snapped on a Sunday. Dock leveler stuck with a loaded trailer on it. Whatever went wrong, one call gets a certified technician moving — day or night, anywhere in Southern Ontario.
We Handle It
Emergencies We Respond To
Door Off Track / Won't Close
A door stuck open is a security breach and a heat-loss hole. We secure the opening and get the door back on track — often the same visit.
Snapped Springs & Cables
The most common failure and the most dangerous to touch. Don't force the door — call us. We carry common spring sizes on the truck.
Stuck Dock Levelers
A leveler frozen up or down halts the whole bay. We troubleshoot hydraulics, springs and controls on site and get freight moving.
Vehicle Impact Damage
Forklift or truck strike? We make the opening safe, assess structural damage and quote the permanent repair on the spot.
Operator & Electrical Failures
Motors burned out, controls dead, doors stranded halfway — our technicians diagnose electrical faults other companies walk away from.
Trapped Vehicles & Trailers
Car stuck behind a failed residential door, or a trailer locked at a dock — we free it safely without adding damage.
On Call 24/7
What to Expect
How an Emergency Call Works
- You call 519-806-2909. A real person answers — not a voicemail maze.
- We triage on the phone. Safety instructions first, then dispatch with the right parts on the truck.
- We make it safe and get you moving. Permanent fix where possible, safe temporary solution where parts must be ordered.
- You get straight pricing. Costs explained before work starts — no surprises added to a bad night.
While you wait: keep people and vehicles clear of the door, don't cut or unwind anything under tension, and disconnect the opener only if it's safe to reach.
Call the Emergency LineBetter Idea
The Cheapest Emergency Is the One That Never Happens
Most of the calls we take at 2 a.m. were visible at 2 p.m. weeks earlier. Our free preventative maintenance program exists precisely so you never need this page.
Down Right Now?
Skip the forms. The emergency line is answered around the clock.